The key to success in business is listening to customers. The Cheraw Chronicle has, for several months now, dutifully logged concerns and complaints about the newspaper’s website at thecherawchronicle.com. We’ve logged plenty of our own, too.
Haven’t been there recently? No worries. Log on now to view the revised website; hopefully be pleased with, all the changes that are coming your way.
This list isn’t all-inclusive, but here are some of the new features to which you can look forward:
Online submission forms
Yes, they’ve been teasing you for months and frustrating all of us. You think you’ve sent it; you hope we’ve received it (and we haven’t). That’s about to be resolved, however. Soon, the forms you fill out online, such as wedding or engagement announcements, birthdays or letters to the editor, all will be emailed directly to a real person who works right here in Chesterfield County.
New menu options
Chesterfield County is chock full of business-related news. And the internal software with which reporters at The Cheraw Chronicle file our stories, such as coverage of last week’s meeting in which CareSouth requested a rezoning, or columns that have a special section in that software.
To date, though, there has been no corresponding location for business-related information on your local newspaper’s website. That changed Tuesday. Same goes for education (think Honor Roll lists), agriculture and other major categories.
Who hasn’t complained that the existing www.thecherawchronicle.com is too slow? It is. We’ve celebrated birthdays waiting for pages to fully load. That issue is about to improve, however, as the new platform is much cleaner, and far less bulky, inside and out — which means, stories, photos and videos all will upload faster.
Of course there’s a catch. There’s always a catch. With progress, isn’t it two steps forward, one step back? Honestly, not in this case. The slight hiccup to the process is the day the new site goes live, there could be a handful of hours that the site doesn’t respond to your needs barely — or at all. Don’t worry, it’s only temporary.
Let us know
What do you think of the new site? Don’t answer yet — it’s not live and accessible yet! But consider scheduling a few minutes of your time once the new site does go live to record your thoughts and experience and provide a bit of feedback. It’s the only way we can continue to improve.
As always, we can be reached by phone (843-537-5261) or by email (see each reporter’s email address as part of his or her byline or on the online “Contact Us” section). In addition, the fax number is 843-537-4518. Catch us social media, on Facebook (The Cheraw Chronicle) and Twitter @CherawChronicle.
Or simply stop on in at 114 Front St. and say hello.
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Speaking of new additions, one thing we’d like to do for both the print edition and online is add more regular sports coverage of local prep and youth sports.
Focusing on Cheraw but also the rest of Chesterfield County, we’re seeking someone to come on board with The Cheraw Chronicle as a sports correspondent, or freelance sportswriter. The person would cover a couple games a week and help with a sports roundup or briefs package.
We have an idea on compensation but it’s flexible depending on what candidates we get.
If interested in being considered, please send an email to firstname.lastname@example.org with a letter of why you’re interested in the role, how you’re qualified to fill it and any writing or photography samples you have available.
Kevin Spradlin can be reached at email@example.com or 910-997-3111 ext. 13.