Merbeck / OstendChiro Flos from Meerbeke had a long day at sea. Because even though they had pre-booked places for the return trip for 150 kids on the train, a problem suddenly appeared.
Al Shabab went on a day trip to Ostend on Sunday and booked places on the train for both the round trip and the return trip. “But the booking was actually found to be incorrect during the outbound flight from Denderleeuw,” says Jewel D’Herde. “We booked 150 places, but about 50 kids still had to make do with a ‘seat’ in the aisle. Although we could still get on the train at least and there were also booking papers on the windows.”
after an hour and thirty minutes
But on the return trip, the train turned out to be full. “There were other youth groups on the platform in Ostend, totaling about 800 young people. There was only room for 500 people on the train. We didn’t see any booking papers this time either. A few groups, including us, had to wait. Then we boarded The train is an hour and a half later and it doesn’t get to Denderleeuw until after 8 pm But our children – from six to eighteen years old – go to school on Monday and it was a very long day for them. In the morning we agreed to catch the 7.30 am train and found it too late To get back to Denderleeuw at 6.30pm, as initially planned.But NMBS didn’t give us many options when making a reservation.By the way,we called today (Sunday, editor).But there was no solution.
“There was already a group of about 150 people who had to board the train to Denderleeuw at 4.45pm and that train was full,” confirms NMBS spokesperson, Bart Krolls. “This has nothing to do with overbooking. However, with another group who boarded this train due to a problem with the train they were supposed to board. Someone illegally pulled the emergency brake on that train. So we ended up on a crowded train, at the time From the year there are many group trips. We try to plan them all well. De Chiro can count on our sincerest apologies. This was a very unfortunate set of circumstances.”
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