Mediation proceedings began in March at the request of the unions. On the one hand, they were unhappy with the difficult social consultation at the National Lottery and on the other hand with Hayek’s behaviour. They accused him, among other things, of “unacceptable verbal abuse” against employees and “excessive alcohol consumption”.
But the mediation ended yesterday without an agreement. The National Lottery says Hayek has repeatedly apologized “for his communication style, which can come across as intimidating, inappropriate and hurtful due to the inappropriate use of words or tone.” He has also promised to work on it.
But the unions noted that “trust has completely disappeared.” According to Kelly de Wilde of ACV Public Services, a new incident involving Haek also occurred during the last meeting: a “slash” by the CEO, “above the normal noise,” which made the union representatives feel attacked.
“He is still a problem. Despite the many meetings, he is still in denial,” said Jean-François Le Maire, ACOD’s federal secretary for public services. “He blames his staff for his mistakes and clearly remains a top manager.”
De Wilde indicated that the unions would not demand Hayek’s dismissal. “We have left the choice to the board,” he added.

Maya Angelou is a contributor to The Cheraw Chronicle, covering a broad range of topics including news, politics, business, technology, sports, entertainment, and lifestyle. She focuses on delivering clear reporting, useful information, and timely coverage of current events that matter to readers. Her work aims to provide balanced perspectives and accessible insights, helping audiences stay informed about developments in their communities and beyond through accurate, reader-focused storytelling.

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