Next Monday, the merger of bpost Bank into BNP Paribas Fortis will become a reality. Nearly 1 million bpost Bank customers will make the switch, according to a press release issued on Wednesday. To properly manage the migration, a number of services will be temporarily unavailable this weekend.
The bpost bank brand disappears and becomes BNP Paribas Fortis. The 4.8 million customers will be able to conduct simple banking transactions at 656 post offices. BNPP-Fortis' network of 309 offices will only operate by appointment. In total, the bank has the largest physical network in Belgium. In addition, all customers will be able to use the digital offers of BNP Paribas Fortis and the Easy Banking Centre.
CEO Michael Ancio: “Customers want to arrange their banking as they please: some mainly digitally and remotely, others also at the post office nearby, others by appointment with an advisor… As of January 22, it has BNP Paribas Fortis is an answer to all those questions. A historic day on the road to the most accessible bank in Belgium. A lot of work has been done in recent months: validation by the authorities, technical transition, and comprehensive adjustment of our offers. It was There is also a lot of investment in bpost staff training and customer support.
A number of services are not available this weekend
At the end of this week, all IT systems will be modified so that bpost bank customers can keep their account numbers, standing orders, direct debits, etc. BNP Paribas Fortis warned on Wednesday that a number of services would be temporarily unavailable.
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