Telenet Again Loses Tens of Thousands of Customers in Q4 Due to ‘Cord Outage’ – IT Pro – News

Telenet once again lost tens of thousands of subscribers in the last quarter. The Belgian company lost 52,100 subscribers, mostly in fixed-line and TV. The number of customers with a combined fixed-mobile internet subscription has increased.

Tilint He writes this in his quarterly figures. For the second quarter of this year. The company lost a total of 52,100 customers, which is significantly lower than the 59,300 customers in the previous quarter, but still a significant number. The largest decline was among fixed-line customers. There, the company lost 20,600 customers. In addition, 17,700 customers who purchased television from the provider left. The decline was smallest among Internet and mobile Internet customers, at 4,800 and 500 customers respectively.

The provider already attributed the loss in previous quarterly figures to the fact that many customers cut the ropeOr stop getting TV subscriptions and switch to streaming services instead. A Tweakers spokesperson said at the time that he expected this trend to continue in the coming years.

However, the number of customers has increased with the so-called Close Subscriptions. These are subscriptions for households that also have a mobile phone subscription and combine them. Telenet now has 849,700 of them, an increase of 2,500 compared to the previous quarter.