The victim, who lost just over €1,400, testified about this. “One day, I noticed I couldn’t access my account. I wondered what was going on and called Edenred. They said I still had 81 euros in meal vouchers, and no euros in meal vouchers,” Giovanni van Drum said on VRT 1. Consumption vouchers.”
Dozens of Edenred users became victims. Edenred does not use two-step verification, although it will do so in the future. “It’s very annoying,” Van Drum says. “And for me, it’s no longer just about the money, it’s also about the principle that Edenred puts all the blame on the user.”
Strong password
“I think the blame lies 50% with the user and 50% with the publisher,” said Dirk Mannens of IDLab, which researches Internet technology.
It is also important to use a different, strong password everywhere on the Internet. “You have to assume that every database on the Internet can be hacked. If you leave your name and your password with a hundred services, you have to make sure you don’t use the same password twice. Then you only have one password in there and there’s a hundred chances of you being hacked there.”
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