The European Commission and European consumer organizations called on Volkswagen on Tuesday to compensate all European customers who have bought a car with a so-called fraud programme. So far, Volkswagen has only paid compensation in Germany and also outside of Europe. European Commissioner Didier Reynders accuses the German car group of “wasting time”.
The European Commission believes that Volkswagen has violated EU consumer protection law with its illegal fraud programme. In addition, the marketing of such diesel cars was a clear example of a deceptive practice prohibited in the European Union.
However, the German car manufacturer has so far only paid compensation in Europe to injured customers in Germany. The car company believes that customers from other countries have received sufficient assistance by adjusting the cheat programs.
However, the European Commission and European consumer organizations do not agree. In a statement, Reynders denounced the German car company’s “bad faith”. He calls on Volkswagen to “find a way out of the problem that has been poisoning controversy for several years”, by putting in place a compensation scheme for all Europeans.
Reynders urges the car manufacturer not to wait for the result of the operation in all different European countries, but to proactively come to a compromise.
The alleged cheating software scandal surfaced in 2015, after which Volkswagen admitted to tampering with emissions tests on a large scale to make diesel cars look cleaner than they actually were. The scandal has already cost the company 30 billion euros.
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